Refund and Cancellation Policy
Skip Bin Hire Australia is committed to providing our customers with a high level of after sale services. We believe it is our duty as third party agents to provide our customers with the best quality of service available at the most competitive prices.
You will be entitled to a full refund (excluding an administration charge of 5%) if you, the customer, cancel your order by contacting skipbinbroker.com no less than 3 days prior to delivery, either via email firstname.lastname@example.org or by phoning 1800 422 945.
You will also be entitled to a full refund (excluding administration charge of 5%), in the unlikely event of a non-delivery of your bin. This does not include preferred delivery times within that day, only non delivery. Should the service provider reschedule a delivery or a collection of the bin than the above is null and void.
(Please contact skipbinbrokers.com.au with any changes as soon as possible to avoid cancellation costs)
Partial refunds will be issued:
You will be entitled to a partial refund in the event an order is cancelled by you, the customer, no less than two (2) business days prior to the Delivery Date. The cancellation fee will be 15% of the charged amount and payable to Skip Bin Hire Australia.
You will be entitled to a partial refund, in the event an order is cancelled by you, the customer, (1) Business Day prior to the Delivery Date. The cancellation fee will be 20% of the charged amount and payable to Skip Bin Hire Australia.
No refund issued:
If the booking is cancelled on the delivery date.
Administration charge of 5% of the booking amount.
Refunds will ONLY be made payable to the credit card on which the original purchase was made. Refunds will be made within 5 business days from the date of cancellation.
For full terms and conditions go to https://skipbinhireaustralia.com.au/pages/terms-of-service