FAQ

FREQUENTLY ASKED QUESTIONS

TIP: If you can't find what your looking for, click the green icon in the bottom right hand corner to chat to our team. Or, to speak to someone directly, call:

1800 422 945

What is 'Buy Now, Pay Later' with ZipPay?

Hiring a skip bin is often an unforeseen expense. Or, it comes on top of other expenses such as moving house, or a renovation.

So to ease the cost burden Skip Bin Hire Australia now offers a 0% interest payment plan. So you can spread the cost of your skip over a period that suits you.

Application takes just 45 seconds for up to $1,000 credit.

Skip Bin Hire Australia is not a financial product provider, so to enable us to offer this solution to you, we have teamed up with one of the financial industries leading credit providers, ZipPay, backed by Westpac.

How quickly can I have my skip?

If you order before 11am Monday to Friday, we can typically have the bin with you that same day.

If you are ever in any doubt, or have an urgent requirement, we recommend calling our team on 1800 422 945. They will get onto our suppliers on your behalf and get you the required bin ASAP.

What can I put in my skip bin?

Skip bins take almost anything that will fit into them.

However, for environmental reasons, certain items attract a surcharge, or, should be disposed of seperately. These include:

SURCHARGE ITEMS

- Tyres

- Batteries

- Paint and paint tins

EXCLUDED ITEMS

- Gas Bottles

- Asbestos

- Insulation

- Clinical or medical waste

- Hazardous or Toxic Materials

- Flourescent tubes

- Solvents

- Liquids

- Oil, petrol or diesel

PLEASE NOTE - if these items are discovered in the bin, the skip bin supplier will face a significant surcharge (which will vary item to item) which in turn, they will pass on to you, the customer.

To avoid this happening to you, we recommend carefully reading the information accompaying your bin and if you are ever in any doubt, call our team on 1800 922 945.

What size bin should I hire?

Let's get the obvious out of the way...it depends how much junk you need to dispose of!

Assessing the amount is the harder part...

We recommend comparing to a large council disposal bin, which is typically 240l.

Approximately 4 of these bins, is equivalent to 1 cubic meter.

So, for example, if you estimate you have 8 bins worth of rubbish, you would have the equivalent of 2 cubic meters.

Now, you can hire a 2 cubic meter bin.

NOTE: if you have any large or unusually shapped items - this may mean a bigger bin is required. For more info, check out our sizing guide.

If you have any questions, or need some guidance on your skip bin hire requirements, call our team on 1800 422 945 between 7.30am and 8pm 7 days a week.

What is included in the hire price?

The 'upfront pricing' shown in our quotes includes:

- delivery

- collection

- disposal

- GST

- 7 days hire period (typically)

What is not included is:

- any labour required to load the bin

- excluded or surcharge items

- extended hire periods

If you are ever in any doubt, call our dream team on 1800 422 945 with any questions.

Can the skip bin be put in the road?

The answer is 'yes'.

However, if the bin is placed on public property (i.e. a nature strip or road), you may need to obtain a council permit first.

To check whether you need a permit, contact your local council.

Alternately, we can obtain a permit on your behalf for an admin fee of $35 in addition the cost of the permit, as set by your council.

Call 1800 422 945 for help obtaining your permit.

Is my rubbish recycled?

Typically, 80-85% of materials removed are recycled once they reach the transfer stations.

Transfer stations are where your rubbish is taken once it is removed from your site. Think of them as giant sorting centres, where rubbish is turned into recycling, sold on or, what left, put into landfill.

How does Skip Bin Hire Australia work?

When you need a bin, you can simply book online or call our team on 1800 422 945.

Skip Bin Hire Australia is NOT a skip bin provider. We don't own any bins, drive any trucks or collect and rubbish.

Skip Bin Hire Australia IS your gateway to easy, stress and hassle free skip hire.

- We scour the market sorting the good skip hire companies from the bad.

- We create competion to bring you the best prices in the market, daily.

- We offer information, advice and guidance through our first class customer service team

- We bring you innovative ways to make the experience exceptional, such as our 'Skip Now, Pay Later' product, in association with ZipPAy.

If you have questions about your hire, or are unsure on any point, our team are hear to guide you through the process.

Once your bin is booked, we remain on hand to resolve any issues, answer questions and organise collection.

How long can I keep the skip bin?

Standard hire periods are 7 days.

However, longer periods can be arranged. Talk to our team on 1800 422 945 if you would like some options for extended hire periods.

Is same day delivery possible?

Short answer: yes.

If you order before 11am Monday to Friday, we can typically have the bin with you that same day.

If you are ever in any doubt, or have an urgent requirement, we recommend calling our team on 1800 422 945. They will get onto our suppliers on your behalf and get you the required bin ASAP.

Can I have an exact delivery time?

We cannot offer exact delivery times for several reasons:

Firstly, to keep travel and therefore prices down, our supply partners organise their day around delivering clusters of bins in an area.

This would make delivering individual bins at certain time frames costly and difficult.

For this reason, we give a delivery 'window', which we believe strikes the best balance between price and service.

However, should you have reasons for needing a specific time, our suppliers will be happy to oblige (given sufficient notice) for an additional charge.

Call 1800 422 945 with any questions or to make your booking today.

How do I pay?

We take payment via credit or debit card directly on our website or, via our Skip Now, Pay Later solution. Find out more here.

Call 1800 422 945 with any questions or to make your booking today.

What is skip bin 'Spot Pricing'

Pricing in the skip bin market is driven, like any other industry, by supply and demand.

Our goal is to always bring the best prices to our customers, so during periods of low demand, we negotiate better rates with our suppliers and pass the savings on.

Conversely, this means pricing can increase during high demand periods.

For Commercial clients, we typically negotiate fixed pricing over a given period to help cash flow, forecasting and budgeting - though note these prices are not displayed on the site.

Call 1800 422 945 with any questions or to make your booking today.

Why does pricing vary by location?

Pricing in the skip bin market is driven, like any other industry, by supply and demand.

Our goal is to always bring the best prices to our customers, so during periods of low demand, we negotiate better rates with our suppliers and pass the savings on.

Conversely, this means pricing can increase during high demand periods.

For Commercial clients, we typically negotiate fixed pricing over a given period to help cash flow, forecasting and budgeting - though note these prices are not displayed on the site.

Call 1800 422 945 with any questions or to make your booking today.

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If you haven't found what your looking for, hit the button below to speak to our team or, call 1800 422 945.

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